Terms & Conditions

Terms & Conditions

Welcome to The Rutt Edit.  
Please read the following terms carefully before booking a service with us.

By booking with The Rutt Edit, you agree to the terms outlined below.

Bookings

All bookings are subject to availability and are only confirmed once a deposit has been received.

Booking requests submitted through our website, email, or social media do not secure an appointment until confirmed by The Rutt Edit.

Deposits

A non-refundable deposit is required to secure your booking.

Deposits reserve your appointment date and time and will be deducted from your final balance.

Bookings will not be confirmed without deposit payment.

Final Payment

The remaining balance must be paid no later than 24 hours before your scheduled appointment unless otherwise agreed.

Failure to complete payment may result in cancellation of your booking.

Cancellations & Rescheduling

If you need to cancel or reschedule your appointment, please provide as much notice as possible.

Appointments cancelled more than 72 hours before the scheduled date may transfer their deposit to one future booking.

Appointments cancelled within 72 hours of the scheduled date will forfeit the deposit.

Appointments cancelled within 24 hours may require full payment.

Our Services

The Rutt Edit provides tailored home organisation services, including:

• Minimalist Home Resets  
• Luxury Home Organisation  
• Move-In / Move-Out Setups  
• Decluttering Support  
• Functional Zoning  
• Styling & Organisation Systems  

Each service is personalised to your space, needs, and lifestyle.

Pricing

Service pricing is based on the size of the space, the level of decluttering required, and the complexity of the project.

Any additional work outside of the agreed service may result in additional charges.

All pricing will be discussed and agreed before work begins.

Storage Products

Storage products are not included in service pricing unless clearly stated.

Where product recommendations are made, all product purchases remain the responsibility of the client.

Travel

Travel within our standard service area is included.

Additional travel fees may apply for locations outside this area and will always be discussed in advance.

Client Responsibilities

To ensure a smooth service, clients are responsible for:

• Providing access to the property  
• Ensuring a safe working environment  
• Making final decisions on personal belongings during decluttering  

The Rutt Edit cannot make personal decisions on what should be kept, donated, or removed without client approval.

Photography

Before and after photos may be taken for portfolio, website, and social media purposes.

No personal or sensitive information will be intentionally shared.

If you would prefer your space not to be photographed, please let us know before your appointment.

Liability

The Rutt Edit will carry out all services with care and professionalism.

We are not responsible for:

• Pre-existing damage  
• Structural issues  
• Hidden defects  
• Damage caused by unstable or unsuitable furniture/storage systems  

Clients are advised to remove valuable or sentimental items before the session.

Refunds

Due to the personalised nature of our services, completed services are non-refundable.

 

Contact

For any questions regarding these Terms & Conditions, please contact:

The Rutt Edit  
Email: [Insert Email]  
Instagram: [Insert Instagram Handle]  
Website: [Insert Website]

Thank you for choosing The Rutt Edit.